All of the Professional Development courses are open to ANTHC and THO employees. Training and Development offers different courses on a rotating schedule. Visit the training calendar to see dates, times, and zoom information. Trainings are now offered hybrid, both in person and via Zoom.
Time Management
Setting Goals & Prioritizing
(Offered in April, August, December)
Time management begins with setting goals; writing clear goals allows you to prioritize your action plan which is then broken down to tasks or calendar events. Learn time management concepts, principles, strategies, and techniques.
Procrastination, Crisis Management, Planning & Delegation
(Offered in April, August, December)
Time is limited. Learn tools and techniques to overcome procrastination, and how to delegate tasks. Learn ways to declutter and organize your workspace, including how to deal with emails and how to set a routine. Improve your prioritization skills and learn what to do when a crisis occurs.
Organizational Skills
(Offered in April, August, December)
Personal time management skills are essential for professional success in any workplace. Those able to successfully implement calendaring, decluttering, and email organization strategies are able to control their workload rather than spend each day in a frenzy of activity reacting to crisis after crisis – stress declines and personal productivity soars!
Communication
DiSC 1: Understanding You
(Offered in March, July, November)
Each of us has our own personality, preferences and styles. Our individual styles influence who we collaborate well with, and who we tend to have more difficulty with. This training will help you gain a deeper understanding of your style and an introduction to the other styles.
DiSC 2: Understanding Other Styles
(Offered in March, July, November)
DiSC shows that we all approach our work according to what we prioritize. Our priorities also affect how we react to the people we work with. To work more effectively with others, we sometimes have to bridge differences in style preferences and priorities. This training will help you gain an understanding of the different styles and how to work effectively with them.
Working as a Team
(Offered in March, July, November)
Misunderstandings, miscommunications, and personality clashes prevent teams from being effective. For individuals that would like to help their teams grow, improve productivity, and improve efficiency, this training will help you understand how to be in a strong, cohesive team that works well together. You will learn DiSC communication style strategies and methods to capitalize on the strengths and understanding the weaknesses of each style to work more effectively with your team.
Productive Conflict
(Offered in March, July, November)
This training will define conflict, help improve self-awareness of your conflict behaviors and responses to conflict. You will learn about your DiSC style and other DiSC styles in conflict. Attending will help you identify automatic destructive thoughts and understand how they can impact your conflict behaviors. You will learn how to reframe thoughts so that you can become more productive, and improve workplace results and relationships.
Writing
Essential Grammar Skills
(Offered in January, May, September)
At the end of the eLearning course learners should be able to study the parts of speech, the basic building blocks of Standard Written English (SWE), write complete, correct sentences with correct syntax and punctuation; write professionally by developing writing plans, drafting documents, and recognizing common writing mistakes.
Professional Business Writing
(Offered in February, June, October)
*Strongly recommend that you take Essential Grammar Skills or are proficient with grammar and punctuation before taking this course.* In this training, you will learn techniques to clearly, concisely, and professionally communicate to your readers in emails, reports and other documents.
Software
Zoom Essentials
(Offered in March, July, November)
This Zoom Basics Training will help employees in getting started with your Zoom account, including essential steps like joining, scheduling, and hosting meetings; as well as an introduction to task bar controls and additional Zoom meeting features.
Zoom Advanced
(Offered in March, July, November)
Building off of the Zoom Basics Training, this training will help employees in understanding the advanced features of Zoom, including advanced meeting setup, meeting management, presentation tools, participation engagement, and reports.
Microsoft OneNote Essentials
(Offered in January, May, September)
Learn the basics of how to start using Microsoft OneNote. OneNote is a note-taking program for free-form information gathering and multi-user collaboration. It gathers user’s notes, drawings, screen clippings, and audio commentaries. Notes can be shared with other OneNote users over the Intranet or network.
Adobe Acrobat Fundamentals
(Offered in February, June, October)
This training will help you to get started in Adobe Acrobat Reader and Adobe Acrobat PRO. You will learn some of the basics of creating and working with PDFs. You will be able to increase your skills, learn tips and techniques to help you work more productively in Adobe Acrobat.
Essential People Skills
Emotional Intelligence
(Offered in March, July, November)
An individual with high emotional intelligence can manage their own impulses, communicate with others effectively, manage change well, and solve problems. Emotional Intelligence is defined as a set of competencies demonstrating the ability one has to recognize their behaviors, moods, and impulses, and to manage them best according to the situation. This training will give you the tools you need to improve your emotional intelligence!
10 Workplace Skills
(Offered in January, May, September)
Soft skills are those skills which allow us to effectively work with others. No matter what your position, organization, or industry, you work with people! Taking the time to build effective soft skills can contribute to a more efficient, and more productive workplace. Having the technical skills and knowledge to successfully execute your job duties is only one part of being the best you can be in the workplace.
Interpersonal Skills
(Offered in February, June, October)
We’ve all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. This training help you work towards being that unforgettable person by providing communication skills, tips on making an impact, influencing skills, starting conversations and sharing your opinions.
Other
Customer Service
(Offered in April, August, December)
Gain the communication skills needed to help meet and exceed the customer’s needs and learn to provide the highest level of customer service. This Customer Service course will review a variety of customer service challenges and how we can better serve our customers while improving ourselves in the process. Participants will be provided with a strong skillset including in-person, over the phone, and online techniques, working with demanding customers, and generating return business.
Managing Remote Teams
(Offered in April, August, December)
Learn strategies that will keep your team aligned and productive, including how to promote better communication and collaboration and how to boost morale while working to create high performing remote teams, even from a distance.
Alaska Native Cultures Overview
(Offered in January, May, September)
This course enhances cross-cultural perspectives and understanding by introducing an overview of the diverse Alaska Native cultures, including: geography, flora and fauna, traditional clothing and regalia, and social organization.
Continuing Medical Education/Continuing Education Credits
ANTHC and THO staff may receive CE or CME credits for some of the Professional Development trainings. Doctors are eligible to receive CME’s, nurses CEs and pharmacists CEs for participating, many licensing and professional associations recognize a leadership book club as meeting the professional development credit requirements.
To receive credits:
- Attend and participate in the Professional Development Training, and
- Complete a SurveyMonkey Course Evaluation
In support of improving patient care, Alaska Native Medical Center (ANMC) is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.